UPDATE

DWELLING VISITS

Montreal, March 24, 2020 – In the current context, despite the provisions of the law, public health authorities recommend the suspension of dwelling visits until April 13, 2020.

For more information on the sanitary instructions you must follow, consult the Québec.ca website.

EXTENSION OF SUSPENSION OF HEARINGS

As announced on March 21, 2020, by the Minister of Municipal Affairs and Housing, the Régie du logement continues to suspend its hearings as long as the state of health emergency is declared.

Thus, other than hearings ordered by the court for exceptional reasons, only hearings on matters that pose a risk to a person's health or safety and those involving the issuance of an access order to the dwelling are maintained. It should be noted that all cases will be heard in closed hearings, that is to say without audience present in the courtrooms and that the use of technological means will be favoured.

The Régie du logement invites you to verify the processing status of your case through the Online Services of its website, to find out if the hearing to which you were summoned is cancelled.

If your hearing is cancelled, please do not come to our offices. A new notice of hearing will be sent to you as soon as possible.

In addition, the effects of any decision by the Régie du logement or any judgment by a tribunal authorizing the repossession of a dwelling or the eviction of the lessee of a dwelling are suspended, as are the effects of any decision or any judgment ordering the eviction of the lessee or occupant of a dwelling, unless the lessor rented the dwelling again before March 17, 2020 and the suspension would prevent the new lessee from taking possession of the premises.

SUSPENSION OF THE EFFECTS OF CERTAIN JUDGMENTS

  • Repossession of a dwelling | Eviction

Ministerial Order 2020-005 of the Ministre de la Santé et des Services sociaux dated March 17, 2020

The effects of any decision by the Régie du logement or any judgment by a tribunal authorizing the repossession of a dwelling or the eviction of the lessee of a dwelling are suspended, as are the effects of any decision or any judgment ordering the eviction of the lessee or occupant of a dwelling, unless the lessor rented the dwelling again before March 17, 2020 and the suspension would prevent the new lessee from taking possession of the premises.

However, the Régie du logement or tribunal may, when exceptional circumstances justify doing so, order the enforcement of one of its decisions or one of its judgments despite this suspension.

For more information, consult the section Executing a Decision.

This measure will apply for as long as the state of health emergency continues.

Suspension of in-person information service

Customer information service

Due to the suspension of its hearings and the limited access to its offices, the Régie du logement is temporarily interrupting its in-person information services. Therefore, we ask you not to come to the Régie’s offices unless you are summoned to court and identify yourself for this purpose.

However, the Régie will maintain its telephone information services as well as its complete online service offer. Consequently, all staff assigned to the in-person information service will be reassigned to the telephone services as well as to the processing of online requests and questions.

The Régie reiterates the possibility of filing an application to the tribunal, of submitting documents related to an ongoing case or of learning the status of a case through the Online Services of its website.

Exceptionally, all proceedings can be filed online. Those who need assistance in drafting an application can contact the telephone information service to obtain assistance.

The Régie’s website also includes information on rights and obligations arising from a lease and allows you to contact the information service to ask questions online.

You will also find the models of notices and forms that are available at our offices without having to make the trip.

Telephone information service:

Montréal, Laval and Longueuil

514 873-BAIL (2245)

Elsewhere

1 800 683-BAIL (2245)

Summaries of decisions

The Régie makes summaries of decisions on various topics available to you.

That tool could be useful to prepare your application or as part of a conciliation session. For example, it could help you estimate the amount of damages to which you are entitled or the nature of the orders likely to be issued by the tribunal.

Other topics

If need be, you can consult other decisions with regard to dwelling leases by using the search engine (in French only) available free of charge on the SOQUIJ website.

For best results, simply select a tribunal (e.g. Régie du logement), and enter French key words such as “bruit” (noise), “moisissure” (mould), “zoothérapie” (animal therapy), “résiliation” (resiliation), “expulsion” (eviction), etc.

Your Application Online

After the filing of an application at the Régie du logement, you have the possibility to follow-up the file on-line.

Follow-up of a file at the Régie du logement (in French only)

Filing an Application

Lessees and lessors who wish to exercise a recourse at the Régie du logement must use the application forms provided for that purpose.

The legal proceeding (recourse) is subject to certain formalities that must be complied with by all parties before they are summoned to a hearing.

This section deals with several subjects of interest for Filing an Application to the Tribunal.

Notices

Whether you are a lessor or a lessee, the Régie du logement proposes some models of notices, which, depending on the situation, must be sent to the other party in order to comply with the obligations provided for by laws and regulations.

Certain forms are also suggested where you need to contact the Régie.

Consult this section to find all the models available.

You wish to complete a notice?

See all available notices

Frequent questions

  • My joint tenant left the premises. May I remain in the dwelling by paying only my share of the rent?

    Lease

    The landlord has the right to receive the total amount of the rent. If he receives only a part of it, he can ask for the cancellation of the lease.

    For more information, see the section:

    Joint Tenancy

  • I cannot be present at the hearing so what must I do?

    Hearing

    I must obtain a postponement of the hearing to a later date and for that I must obtain the written consent of the other party and file it at the Régie.

    If I cannot obtain that consent, I can send a mandatary who will ask for the postponement or I can write to the Régie du logement and ask for the postponement of the case. The reasons for the asked postponement must be indicated. It would be well advised to remit a copy of that letter to the other party.

    Except in the case where I have the consent of the other party, the commissioner must decide if he accepts or rejects the asked postponement.

    For more information, see the section:

    Preparing for a Hearing

  • What is the rate increase determined by the Régie du logement this year?

    Increase

    There is no fixed rate increase applied by the Régie du logement. Each case is treated specifically. The Régie takes into account, in calculating the rent variation, the income of the building and the municipal and school taxes, the insurance bills, the energy costs, maintenance and service costs. Also, it sees to apply a return on capital expenditures, if there were such expenditures, and indexes the net income of the building.

    In order to calculate precisely the rent variation for a dwelling, see the section:

    Calculation for the Fixing of Rent

  • If a tenant refuses the rent increase asked by the landlord, can he force the tenant to move?

    Increase

    No. If the tenant refuses the rent increase, the landlord will have to go at the Régie du logement to file an Application to modify the lease. It is a different case if the building was built or transformed for a period of less than five years.

    For more information, see the section:

    Renewal of the Lease and Fixing of Rent

February 03 2020

Swift placement on the roll for dwellings unfit for habitation

Part of category Audience

Montréal, February 3, 2020 The Régie du logement today announced the introduction of a new procedure aimed at

See full article Swift placement on the roll for dwellings unfit for habitation
January 22 2020

Calculation of the 2020 rent increase

Part of category Lodging

Montréal, January 22, 2020 – The Régie du logement has established the applicable percentages.

See full article Calculation of the 2020 rent increase
January 08 2020

Fixing of rents 2020

Part of category Lodging

This Wednesday, January 22, 2020, will be established the applicable percentages for calculating the 2020 rent increases, in accordance with the

See full article Fixing of rents 2020