A conciliation session takes place at the Régie du logement office that serves the area where the dwelling concerned by the application is located. The role of the conciliator, who is impartial, is to help the parties resolve their dispute. Normally, only those party to the case attend the session. However, it is possible to be accompanied by a lawyer or by another person.
A conciliation session is not an opportunity to provide evidence or call witnesses. Their sole objective is to negociate an agreement that is satisfactory to all concerned parties.
A conciliation session is strictly confidential. Each party is free to participate. However, in order for a session to take place, all parties must agree to it. Additionally, each party may withdraw from the process at any time.
Offers or admissions made during the conciliation process cannot be invoked during the judicial process. This ensures the confidentiality of any information that has been shared and gives the parties all the latitude needed to negociate freely with each other and to explore various possible solutions.
If the parties come to an agreement
The agreement is put in writing and signed by the parties. The parties can choose to keep their agreement confidential or ask that it be confirmed by a commissioner so that it has the same value and produces the same effects as a decision by the tribunal.
If the parties do not come to an agreement
If an agreement cannot be reached, the application will run its course in the tribunal system and a hearing will take place before a commissioner. There will be no mention of the session in the judicial file and the scheduling of a hearing date will not be affected by the conciliation process.
To request a conciliation session
Please contact the Service de conciliation at the Régie du logement.
Service de conciliation
Régie du logement
5199, rue Sherbrooke Est
Montréal (Québec) H1T 3X1
Montréal, Laval and Longueuil: 514 864-9242
Elsewhere: 1 866 330-5467
Fax : 514 873-6805