Conciliation Between Lessor and Lessee

Conciliation Process

A conciliation session takes place at the office of the Régie du logement serving the dwelling concerned by the application. The conciliator is impartial and his role is to help the parties find a solution to their dispute. Only the parties to the case participate in the session. No witnesses are called. However, it is possible to be accompanied by an attorney.

A conciliation session is strictly confidential. Each party is free to participate. In order for conciliation to take place, all parties must agree to it. Additionally, a party may withdraw from the process at any time.

Offers or admissions made during the conciliation process cannot be invoked during the judicial process. This ensures the confidentiality of any information that has been shared.

What happens if the parties reach an agreement?

The agreement is drafted by the conciliator, signed by the parties, and confirmed by a commissioner. The decision has the same legal force as a judgment rendered by the tribunal.

What happens if there is no agreement?

If there is no agreement, the application goes before the tribunal and there is a hearing before a commissioner. No mention of the conciliation process is made in the judicial file. The time required to obtain a hearing date is not affected by the conciliation process.

How do I apply for conciliation?

You can contact the Régie du logement’s conciliation service.


Service de conciliation
Régie du logement
5199, rue Sherbrooke Est
Bureau 2360
Montréal (Québec) H1T 3X1


Montréal, Laval and Longueuil: 514 864-9242
Elsewhere: 1 866 330-5467
Fax : 514 873-6805